Digital Channel Owner Jobs In UAE

UA3-6, Ajmera Main Road, Gharkul Housing Society, Ajmera Housing Society, Pimpri Colony, Pimpri-Chinchwad, Maharashtra, India
negotiable Expires in 2 months
This job has expired.

JOB DETAIL

Job Description

To Support and manage the Self Service channel to improve customer experience, operational efficiencies & enhance channel offerings and usage.

Client Details

  • Michael Page digital have partnered with a leading banking client for this search
  • More Detail for reference to Click Here

Description

Develop Self Service channels propositions based on customer insights, organization strategy & objectives & upcoming market trends.Enhance channel penetration, activation and transaction usage targets through formulating business initiatives and facilitating development of new functionalities/ services, to achieve migration of activity from high cost channels to lower cost e-channels.Perform gap analysis against new business requirements and suggest process improvements / automation to gain time and cost efficiencies. Make recommendations for process & business flows, develop consensus on requirements via the approved process & templates.Owns the creation and prioritization of the ATM & Self Service Channel for specific digital journeys and facilitate in shaping channel road-mapWorks within a cross-functional team to clarify requirements and delivery expectations with business stakeholders

Profile

  • At least 2-3 years of strong experience owning and delivering digital solutions and / or working in relevant roles in Digital, Innovation or Technology.
  • Undergraduate Degree or equivalent experience with a well-rounded user-centered experience that spans some combination of digital channels.
  • Understanding of customer journeys and customer experience, with particular reference to digital, design and services in banking

Job Offer

An industry leading remuneration package is on offer as well as the chance to join a great team on an ambitious project

Skills

Digital, Platform, Channels, ATM, Solutions

Job Details

Job Location :  Dubai, United Arab Emirates

Company Industry : Banking

Company Type : Recruitment Agency

Job Role : Information Technology

Employment Type :  Full Time Employee

Monthly Salary : Range Unspecified

Number of Vacancies : Unspecified

Job Ref  : JB3842168

Preferred Candidate

  • Career Level
  • Management

 

 

This job has expired.