Customer Service Advisor Apprenticeship 2019 – Hamilton : 0000C1RI
Customer Service Advisor Apprenticeship 2019 – Hamilton
Customer Service Advisor – HSBC – £17,250 starting salary, increasing to £18,250 after 12 months (subject to performance)
Working as a Customer Service Advisor you’ll answer calls from our customers and take the hassle out of banking for them. Our customers call us for all sorts of reasons and tell us they want their requests dealing with speed, certainty and empathy, so these are key skills we look for. It could be anything from helping them pay everyday bills to saving for something special. Taking a genuine interest by building rapport and asking open questions is what our customers look for.
This is a full time role. Banking and Contact Centre experience are not essential. What we’re really interested in is a genuine passion for going above-and-beyond for our customers. Everything else we can teach you!
What will I be doing as a Customer Service Advisor?
An Apprenticeship with HSBC
career with us and explore development opportunities that are available to you.
What’s in it for you?
You will continue your learning and development by completing the Level 3 Financial Service Apprenticeship with dedicated learning time. You’ll start on a minimum salary of £17,250 and since we’re passionate about you and career progression, we will ensure you go through a really thorough training programme over your first 12 months. In exchange for this we will ensure you receive incremental pay raises over 12 months that take your salary to a minimum of £18,250 (subject to performance).
From the moment you join our team, on top of a competitive salary, you will also receive the following benefits package:
Hamilton Contact Centre offers great facilities such as an on-site gym, nursery, restaurant, coffee shop and free on-site parking. We have a dedicated team focused on creating an enjoyable working environment and organising regular social events.
We also offer a free shuttle bus for all employees to and from the following train stations: Blantyre and Motherwell and also Hamilton Bus station and Burnbank Bus stop. The service runs throughout our opening hours and coincides with when shifts start and finish to make your journey easier.
To be successful, you will:
Due to the nature of our Apprenticeship we will only accept applications from candidates who do not have a finance related qualification above level 3 and/or have not completed a level 3 apprenticeship in financial services.
Do you want a career rather than just a job? Then join HSBC, a truly global organisation.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Job Field : Customer Service
Primary Location : Europe-United Kingdom-Lanarkshire-Glasgow
Schedule : Full-time Shift : Day Job
Type of Vacancy : Country vacancy
Job Posting : 08-Nov-2018, 11:47:46 Unposting Date : 15-Dec-2018, 00:59:00